\ud83d\udccd Location: Pune, Maharashtra
\ud83d\udcbc Employment Type: Full-Time
\ud83d\udcbb Experience: 0\u20132 Years
\ud83c\udfe2 Company: MHTECHIN Technologies<\/p>\n\n\n\n
MHTECHIN Technologies is looking for a proactive and customer-focused Junior Enterprise Helpdesk \/ IT Support professional to join our IT team. This role is ideal for fresh graduates and early-career professionals who want to build a strong foundation in IT support, troubleshooting, and enterprise system management.<\/p>\n\n\n\n
\ud83d\udd39 Key Responsibilities:
\u2022 Provide first-line IT support to internal users
\u2022 Troubleshoot hardware, software, and network issues
\u2022 Handle user access, account setup, and password management
\u2022 Manage and resolve IT support tickets in a timely manner
\u2022 Assist in installation, configuration, and maintenance of systems
\u2022 Document issues, solutions, and standard procedures
\u2022 Escalate complex technical problems to senior teams<\/p>\n\n\n\n
\ud83d\udd39 Preferred Qualifications:
\u2022 Bachelor\u2019s degree (completed or pursuing) in Computer Science, IT, or related field
\u2022 Basic knowledge of Windows OS, networking, and computer hardware
\u2022 Understanding of IT support workflows and troubleshooting
\u2022 Familiarity with ticketing tools is an advantage
\u2022 Strong communication and problem-solving skills<\/p>\n\n\n\n
\ud83c\udf1f What We Offer:
\u2705 Hands-on IT support experience in enterprise environment
\u2705 Learning and mentorship opportunities
\u2705 Career growth in IT operations and infrastructure
\u2705 Exposure to real-time enterprise systems<\/p>\n\n\n\n
\ud83d\udce9 How to Apply:
Send your updated resume to: dhara.galoriya@mhtechin.com<\/a><\/p>\n\n\n\n