Experience: 2+ Years
Company: MHTECHIN
Location: Pune
Job Type: Full-Time
Salary: As per industry standards / Negotiable
About MHTECHIN
MHTECHIN is a growing technology company specializing in software solutions, embedded systems, and smart innovations for industries like finance, agriculture, and enterprise automation. We’re expanding our on-ground team to enhance client interaction, project deployment, and technical service delivery.
Job Summary
We are looking for a proactive and experienced Field Executive to manage on-site client interactions, product deployments, troubleshooting, and support. The ideal candidate will be tech-savvy, responsible, and capable of handling field operations independently.
Key Responsibilities
- Visit client sites for installation, demonstration, and maintenance of MHTECHIN products.
- Coordinate with internal technical teams for smooth service delivery.
- Collect client feedback and relay product improvement suggestions to the team.
- Conduct product training and guidance sessions for client personnel.
- Maintain accurate documentation of visits, issues handled, and client updates.
- Ensure timely resolution of on-ground issues and report escalations when necessary.
- Support logistics coordination for hardware deliveries and inventory tracking.
- Represent MHTECHIN professionally during all field assignments.
Required Qualifications & Skills
- Minimum 2 years of relevant field experience in technical services or operations.
- Good communication and interpersonal skills.
- Ability to work independently and handle multiple field visits per day.
- Basic understanding of IT systems, hardware installation, or mobile apps.
- Familiarity with customer service protocols and basic troubleshooting.
- Willingness to travel extensively across locations (bike/license preferred).
- Knowledge of local geography and fluency in local language(s) a plus.
Preferred Qualifications
- Diploma or Bachelor’s degree in Engineering / IT / Business Administration.
- Experience in field roles within a tech, telecom, or product-based company.
- Ability to use CRM tools or field reporting apps.
Perks & Benefits
- Travel allowance and mobile reimbursement.
- Exposure to technology-based solutions and growth opportunities.
- Performance bonuses based on successful deployments and client satisfaction.
- Opportunity to transition into team lead or operations manager roles.
How to Apply
Send your updated CV and a short cover letter to careers@mhtechin.com with the subject:
“Field Executive Application – [Your Name]”